1. Opening Statement
Greetings to Zarios Platform! We acknowledge the significance of protecting your personal details. This privacy notice elaborates on how we accumulate, utilise, store, and safeguard your information when you utilise our services.
Our platform offers automated digital asset exchanging which involves intricate data processing, hence our focus on transparency and safety. We adhere to pertinent data protection regulations, including the EU General Data Protection Regulation (GDPR).
By engaging with our services, you agree to the data collection and use as detailed in this policy. Should you disagree with our terms, it is advisable not to use our platform.
2. Information We Accumulate
To facilitate our services, we collect a range of information types:
- Personal Details: Includes your full name, electronic mail, contact number, residential location, and additional contact specifics provided upon registration.
- Technical Details: Internet Protocol address, browser category, system software, device specifics, locational information, and utilisation metrics automatically gathered during your visit.
- Exchange and Transactional Details: Particulars of your trading activities such as API access details, platform accounts, transaction records, and performance analytics.
- Client Support Interactions: Engagements with our support team, covering queries, issues, and feedback.
- Cookies and Monitoring Strategies: We use browser cookies and analogous strategies to improve user experience and collect analytical insights.
3. Utilisation of Your Information
We employ the acquired data for purposes such as:
- Enhancing and personalising our trade solutions
- Managing transactions and performing automated trading functions
- Communicating with you regarding account details, updates, security notifications, and support enquiries
- Improving our platform through the analysis of user behaviour and feedback
- Observing legal obligations such as Anti-Money Laundering (AML) and Client Verification (KYC)
- Maintaining our platform's integrity and preventing unauthorised activities
We do not disclose your data to external entities without your consent, except where legally necessary or required for fulfilling contractual agreements.
4. Data Storage and Security
Your information is preserved only as needed to meet the outlined purposes or as legally obligated.
We employ comprehensive technical and operational measures to secure your data against unauthorised access, loss, or modification. These include:
- Safeguarding data in transit (e.g., TLS/SSL)
- Securely storing sensitive information using advanced encryption techniques
- Conducting frequent security evaluations and vulnerability examinations
- Restricting access to personal information to authorised personnel exclusively
- Implementing multi-factor authentication for system access
However, no system is completely secure. Therefore, we advise taking personal security measures, like using complex passwords and not sharing your API access details with others.
5. Information Sharing with Third Parties
Your information might be shared with third parties only under specific conditions:
- Service providers assisting us in delivering our services, such as cloud service providers, analytical tools, or payment facilitators, must comply with data protection regulations.
- Regulatory bodies or governmental entities, where legally required or for fraud prevention and protecting our rights.
- Data may be transferred to prospective or new owners in the event of a company sale, merger, or reorganisation.
In all instances, we rigorously ensure your data remains protected.
6. Cookies and Monitoring
Our website makes use of cookies and similar technologies to enhance user interaction and gather anonymised usage information.
You can limit or disable cookies via your web browser settings, which may influence site functionality.
For further details regarding our use of cookies and their management, please refer to our independent Cookie Policy.
7. Your Rights Under GDPR
As an EU resident, you possess extensive rights, including:
- Right to access stored personal information
- Right to rectify inaccurate or incomplete data
- Right to erasure ('right to be forgotten'), unless legal requirements necessitate retention
- Right to restrict processing under specific conditions
- Right to data portability
- Right to object to processing for direct advertising
- Right to lodge a complaint with a data protection authority
To exercise your rights, please contact us
8. Amendments to This Policy
We reserve the right to update this privacy notice at any time. Significant modifications will be communicated via email or on our website.
We suggest reviewing this document regularly to remain informed about the current policy.
9. Communication Details
For any inquiries, suggestions, or concerns regarding our privacy practices, you can reach us at:
Zarios Platform 123 King Street London, NW1 6XE, UK
We strive to handle your inquiries promptly and transparently.
10. Data Protection Officer
Our Data Protection Officer is available for any questions related to data privacy:
- Name: Sarah Smith
You can contact our Data Protection Officer at any time for concerns about your data handling.